Privacy Policy

1. Introduction

Welcome to MCY Dental Clinic. We are committed to providing exceptional dental care while maintaining the strictest standards of privacy and confidentiality. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your personal and protected health information (PHI) when you visit our website or receive care at our clinics.

2. Information We Collect

To provide you with the best possible care and website experience, we may collect the following types of information:

• Personal Information: Name, contact details, date of birth, and insurance information provided during registration or appointment booking.
• Health Information: Medical and dental history, treatment records, and prescriptions, which are protected under healthcare privacy regulations.
• Website Usage Data: Anonymous data such as IP address, browser type, and pages visited to help us improve our website's functionality and content.

3. How We Use Your Information

Your information is used strictly to enhance your experience and care. This includes scheduling appointments, processing insurance claims, communicating important health updates, and improving our clinical services. We do not sell your personal or health information to third parties for marketing purposes.

4. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your information from unauthorized access, alteration, or disclosure. Our digital systems are encrypted, and access to your health records is strictly limited to authorized clinical and administrative staff.

5. Your Privacy Rights

You have the right to:

• Request access to your medical records
• Request corrections to inaccurate information
• Ask for a copy of this privacy policy
• Opt-out of non-essential marketing communications